The Monster-Handlers can certainly reset your account's progress for you; however, there is no way to recover it later. It is strongly recommend to create a new account instead:
iOS
- Uninstall My Singing Monsters
- Disable your iCloud backup and restoration
- Restart your device
- Reinstall My Singing Monsters
- Select the Guest login method to create a new account
Android
- Open your Device Settings
- Select or search for "Accounts" (may be located in "About Phone")
- Select Google
- Select "Remove Account"
- Uninstall My Singing Monsters
- Open the Play Store
- Sign into your Google Account
- Reinstall My Singing Monsters
- Launch My Singing Monsters
- When prompted to sign in with your Google Play Account, tap "Cancel"
- Select the Guest login method to create a new account
Amazon
- Uninstall My Singing Monsters
- Clear app cache & data
- Restart your device
- Reinstall My Singing Monsters
- Select the Guest login method to create a new account
Steam
- Create a new Steam account
- Launch My Singing Monsters to create a new account