Billing
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What are the benefits of making an In-App Purchase?
In addition to the contents you’ve purchased, you will unlock a number of in-game benefits with your first in-app purchase, including:Remova...
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Why didn't I receive my In-App Purchase?
Sometimes transactions can take a while to process - you may find that you will soon receive your purchase. If you do not, tap on the 'Conta...
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How do I request a refund?
To read Big Blue Bubble's Refund Policy, please click here.iOSPlease contact Apple Support to request a refund.AndroidPlease contact the Mon...
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How do I restrict in-app purchases?
Most devices can restrict in-app purchasing through their device settings; this is usually found under a security heading. The settings in t...
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Why would I buy from the My Singing Monsters Web Shop?
The My Singing Monsters Web Shop allows you to purchase in-game currency packs using a variety of payment options otherwise not available th...
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How long does it take to receive my currency?
As soon as your purchase is successful, your in-game currency will be credited to your account on your next login. If you are experiencing a...
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Is it safe to purchase on Web Shop?
The My Singing Monsters Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of complianc...
Sections
- Announcements
- Accounts
- Billing
- Offer Wall and Ads
- Gameplay Guide
- Breeding Monsters
- Mirror Islands
- Fire Islands
- Magical Islands
- Teleporting Islands
- Zapping Islands
- Amber Island
- The Colossingum
- Gold Island
- Ethereal Workshop
- Ethereal Islets
- Magical Nexus
- Tribal Island
- Composer Island
- Currency
- Structures
- Activities
- Technical
- Community Standards