My game is crashing!

Your device may be holding onto some "bad data". The best way to clear any of this "bad data" would be deleting and reinstalling the app on ...

“Connection issues. Try again later.” error when trying to log in!

If you have trouble loading the game, follow the tips below:Force quit and relaunch the gameMake sure you are connected to a stable internet...

“Error: HTTP error occurred, could not download” error when trying to log in!

There are currently network issues in Russia that are unrelated to our service. Unfortunately the Monster-Handlers are unable to assist wi...

“Authorization Failed.” error when trying to log in!

Please double check you are entering the correct login credentials when attempting to login.

¿Por qué no puedo oír la música del juego?

A veces, si cambias entre aplicaciones que utilizan el sonido, el dispositivo puede confundirse y detener la reproducción de ciertos tipos d...

How do I change the language?

You can change the game's language from the Options menu by tapping "Language".  Select the Language of your choice from the list.

¿Cómo administro mi configuración de notificaciones?

Puedes activar o desactivar las notificaciones en My Singing Monsters en cualquier momento desde el menú de Opciones. Para asegurarte de que...

My Monster is making weird noises! What should I do?

You may have used the Recording Studio to replace the Monster’s part.Using the Recording Studio, you can switch between the original Monster...

Reporting a Bug

If you've encountered a potential bug that isn't listed on our Known Issues page, please use the form below to let us know. Your report help...