¿Cómo funcionan el Offer Wall?

El Offer Wall, impulsado por Digital Turbine, te permite completar ofertas a cambio de Moneda. El número y variedad de ofertas difieren de u...

I’ve completed an offer from the Free Diamonds/Coins menu. Where can I claim my offer wall rewards?

The rewards from the offer wall will be automatically added to your account once the offer has been verified by Digital Turbine.

I haven’t received my rewards from the offer wall yet!

Here's how you can check your offer status:Open the menu located in the top left cornerTap "Status" to view all your offersFind your offer a...

Why can’t I see the offer wall?

If you can’t see the offer wall, then we recommend that you perform a Force Quit of the app, ensure you have a strong connection to the Inte...

How can I disable ads?

You can dismiss ads at any time by making any in-app purchase.

Can I still watch videos for speed ups after making a purchase?

The advertisements removed by making an in-app purchase are the forced video ads on launch. You will still be able to watch videos for speed...

I made a purchase and I’m still seeing ads!

Premium status gets applied to your account once you close and reopen the game. Please perform a Force Quit of the game, ensure you have a s...

¿Por qué no puedo mirar videos de Aceleración o Ruleta?

Existen múltiples razones por las que los videos pueden no estar disponibles temporalmente para ti. En la mayoría de los casos, deberás espe...

How do I report Inappropriate Ads?

Have you encountered an inappropriate ad while playing My Singing Monsters? Let us know, and our team will address it with the help of your ...