My game is crashing!

Your device may be holding onto some "bad data". The best way to clear any of this "bad data" would be deleting and reinstalling the app on ...

“Connection issues. Try again later.” error when trying to log in!

If you have trouble loading the game, follow the tips below:Force quit and relaunch the gameMake sure you are connected to a stable internet...

“Error: HTTP error occurred, could not download” error when trying to log in!

Could you please try clearing your app-store's application-cache, restarting your device and see if that resolves the issue?On most Android ...

“Authorization Failed.” error when trying to log in!

Please double check you are entering the correct login credentials when attempting to login.

Pourquoi je ne peux pas entendre de la musique venant du jeu?

Parfois, si tu zappes les applis qui également utilisent des sons, l'appareil peut devenir “confus” et arrêter de diffuser certains types de...

How do I change the language?

You can change the game's language from the Options menu by tapping "Select Language".  Select the Language of your choice from the lis...

Comment gérer mes paramètres de notification?

Tu peux activer ou désactiver les notifications dans My Singing Monsters à tout moment depuis le menu Options. Pour personnaliser tes paramè...

My Monster is making weird noises! What should I do?

You may have used the Recording Studio to replace the Monster’s part.Using the Recording Studio, you can switch between the original Monster...

Reporting a Bug

If you've encountered a potential bug that isn't listed on our Known Issues page, please use the form below to let us know. Your report help...