Have you checked the switch on the side of your device? In our game, turning off this switch mutes the game. If you do not have the switch on the side of your device, then the switch may be displayed as a bell icon in your control center.
Sometimes if you are switching between apps that also use sound, your device can get confused and stop playing certain kinds of sound (the ambient sound is separate from the Monster sounds, so it sounds like your device has stopped playing MP3 sound).
If this is the case, performing a force quit of the app should help. It would also be helpful to close any other apps you aren't using (sometimes people have a whole ton of apps running and don't realize it).
If this doesn’t resolve the issue, please contact the Monster-Handlers for further assistance!
Sometimes if you are switching between apps that also use sound, your device can get confused and stop playing certain kinds of sound (the ambient sound is separate from the Monster sounds, so it sounds like your device has stopped playing MP3 sound).
If this is the case, performing a force quit of the app should help. It would also be helpful to close any other apps you aren't using (sometimes people have a whole ton of apps running and don't realize it).
If this doesn’t resolve the issue, please contact the Monster-Handlers for further assistance!