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What benefits will I receive after making an in-app purchase on my account?
As a way of saying thank you for supporting My Singing Monsters and Big Blue Bubble, all Premium accounts unlock the following exclusive ben...
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How do I request a refund?
To read Big Blue Bubble's Refund Policy, please click here.iOSPlease contact Apple Support to request a refund.AndroidPlease contact the Mon...
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How do I restrict in-app purchases?
Most devices can restrict in-app purchasing through their device settings; this is usually found under a security heading. The settings in t...
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Why would I buy from the My Singing Monsters Web Shop?
The My Singing Monsters Web Shop allows you to purchase in-game currency packs using a variety of payment options otherwise not available th...
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How long does it take to receive my currency?
As soon as your purchase is successful, your in-game currency will be credited to your account on your next login. If you are experiencing a...
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Is it safe to purchase on Web Shop?
The My Singing Monsters Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of complianc...