This page lists current known issues and bugs that the Monster-Handlers are investigating. If you're experiencing an issue that isn't listed here, we recommend checking the troubleshooting section or contacting us for further help.

Decorations and Structures sometimes disappear

Issue description: Some Decorations and Structures may appear to be missing on some Islands
Issue status: Investigating
Workaround: Please try reinstalling the game

 

Dish-Harmonizer speed-ups not working

Issue description: After watching an ad to speed up the Dish-Harmonizer, the timer is not reduced
Issue status: Resolved. Please update to 4.8.3.

 

Epic count in Book of Monsters is incorrect

Issue description: The Book of Monsters displays the incorrect number of Epic Monsters
Issue status: Resolved. Please update to 4.8.3.

 

"Listen Up!" Prompt introducing Titansouls appears repeatedly

Issue description: After changing Islands, the "Listen Up!" Prompt introducing Titansouls appears
Issue status: Resolved. Please update to 4.8.3.

 

SummerSong Island Skin Colossal is missing an eye

Issue description: On Earth Island when the SummerSong Skin is activated, the Colossal is missing its left eye.
Issue status: Investigating

 

Dipster animation issues on Plant Island

Issue description: Do and Sol do not animate correctly without Tawkerr present on Plant Island
Issue status: Investigating

 

Info window doesn't appear (Steam Only)

Issue description: Selecting the Info button does not bring up the Info window
Issue status: Investigating

 

Breeding Structure scroll selection not working properly (Steam Only)

Issue description: The Breeding Structure does not allow proper scrolling when selecting Monsters to breed
Issue status: Investigating
Workaround:
These are the following steps to clear your Game Cache;
1. Close My Singing Monsters and Steam
2. Open File Explorer
3. Type %appdata% into the text bar
4. Navigate back to theAppdata folder
5. Enter LocalLow
6. Enter Big Blue Bubble Inc
7.Delete the folder named "My Singing Monsters"
8. Restart Steam and My Singing Monsters