This page lists current known issues and bugs that the Monster-Handlers are investigating. If you're experiencing an issue that isn't listed here, we recommend checking the troubleshooting section or contacting us for further help.
Issue description: Some Decorations and Structures may appear to be missing on some Islands
Issue status: Investigating
Workaround: Please try reinstalling the game
Issue description: After watching an ad to speed up the Dish-Harmonizer, the timer is not reduced
Issue status: Resolved. Please update to 4.8.3.
Issue description: The Book of Monsters displays the incorrect number of Epic Monsters
Issue status: Resolved. Please update to 4.8.3.
Issue description: After changing Islands, the "Listen Up!" Prompt introducing Titansouls appears
Issue status: Resolved. Please update to 4.8.3.
Issue description: On Earth Island when the SummerSong Skin is activated, the Colossal is missing its left eye.
Issue status: Investigating
Issue description: Do and Sol do not animate correctly without Tawkerr present on Plant Island
Issue status: Investigating
Issue description: Selecting the Info button does not bring up the Info window
Issue status: Investigating
Issue description: The Breeding Structure does not allow proper scrolling when selecting Monsters to breed
Issue status: Investigating
Workaround:
These are the following steps to clear your Game Cache;
1. Close My Singing Monsters and Steam
2. Open File Explorer
3. Type %appdata% into the text bar
4. Navigate back to theAppdata folder
5. Enter LocalLow
6. Enter Big Blue Bubble Inc
7.Delete the folder named "My Singing Monsters"
8. Restart Steam and My Singing Monsters